top of page

Customer Service

We offer multiple shipping options, including free shipping for orders over $200 (grand total). Available options include:

  • USPS Priority

  • FedEx 2-Day

  • FedEx Overnight

  • FedEx Overnight with Signature

  • FedEx Saturday Delivery (for Friday orders placed before noon PST).

Orders placed before 12 PM PST are typically shipped the same business day. Orders placed after this time or on weekends/holidays ship on the next business day.

Privacy & Security

Your transactions are protected using 256-bit SSL encryption to ensure the highest level of security. We comply with all federal and state privacy laws to safeguard your personal and order information.

Returns & Replacements

Due to regulatory policies, returns are not accepted. However, if you receive an incorrect or defective item, please contact us at service@apextralabs.com for a replacement.

Ordering

You can place orders 24/7 on ApextraLabs.com. Once your order is approved and payment is received, we will process and ship it via a reputable carrier such as USPS or FedEx.

Payment, Pricing & Promotions

We accept all major credit cards and offer individual and bulk pricing. For large orders, contact us for additional discounts.

Order Status & Account Management

During checkout, you can register an account or proceed as a guest. Registered users can track their orders, manage account details, and review past purchases. If you checked out as a guest and need order updates, please email us at service@apextralabs.com.

Satisfaction Guaranteed

We are dedicated to providing high-quality service and customer satisfaction. If you have any concerns or need assistance, reach out to our support team—we respond to all inquiries.

bottom of page